Return Policy

Customer Satisfaction Guarantee:
We want you to be fully satisfied with your purchase from Finavaa. If for any reason you’re not happy, you can return the product within 3 days of delivery.

Return Conditions:

• Products must be unused, in their original packaging, and in resellable condition.
• Fragrances must remain unopened and untampered.
• If you want to check the product then you should check the product in front of delivery man.
• If you If the products are not satisfactory, customers can return them immediately by paying the delivery charge.
• Once the delivery person leaves, no complaints or returns will be accepted. Please ensure you are satisfied with the products before the delivery person leave.

How to Return:

1. Contact Us: Reach out to our customer service within 3 days of receiving your order.
2. Return Shipping: Once approved, return the item to the provided address. Return shipping costs are the customer’s responsibility.
3. Refund Process: Upon receiving and inspecting the returned item, we’ll process your refund within 10 business days. Refunds will be issued to your original payment method.

Non-Returnable Items:

• Gift cards
• Items marked as final sale
• Products damaged due to misuse or not following care instructions

Exchanges:
For exchanges, return the original item and place a new order.

For any questions, please contact our support team. Your satisfaction is our priority!